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GENERAL
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What is Barclays Payroll Plus? |
Barclays Payroll Plus consists of a complete suite of banking products and payroll management services with excellent employee engagement. This hassle free account comes with a range of value added benefits and features for complete convenience to you and your employees.
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How can I avail of these facilities/ features? How do I open my Payroll Plus Account? |
Simply get in touch with and consult your dedicated Payroll Plus service manager on 60007888 (for private service users)/ 1800 233 6565 (Toll free for MTNL and BSNL users) or write to us at payrollplus@barclays.com and we will be happy to assist you through the process. Our relationship manager will visit your office at your convenience and welcome you onboard.
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When do I get access to my account? |
Instantly. You get your account number instantly and can send the information to your HR. You can use/access your debit card 7 days from sending your account opening form.
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Do you inform me if my salary is credited? |
Yes! You get an instant SMS with the amount of credit into your Barclays Payroll Plus account.
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Can I personalize my welcome kit? |
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What are the benefits of opening a Barclays Payroll Plus Salary Account? |
With Barclays Payroll Plus Account you can enjoy a host of services and benefits.
- Zero Balance savings account opened with minimum documentation; employees receive their account numbers and welcome kit across the table
- Free International Debit Card*
- Free cash withdrawals at any VISA ATM globally
- 365 days Phone banking*, doorstep banking, Hello Money (Mobile Banking), SMS Alerts, Cheque Drop Box, e statements & even reward points
- Free Demand drafts & Pay orders payable at all Barclays locations in India *
- Sweep In / Sweep Out feature that lets you move funds between your savings and deposit accounts, as per your convenience
- Enjoy the safety and higher returns of fixed deposit as well as the liquidity of a savings account.
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Do I require an introduction from an existing Barclays Bank account holder for opening a Corporate Salary Account? |
No introduction is required from an existing Barclays Bank account holder for opening a Corporate Salary Account. Proof of your employment / validation from an authorized official of your Human Resource Department is all that is required.
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What Documents do I need to submit for opening a Barclays Payroll Plus Salary Account? |
Please click here to view the list of documents needed to open your Barclays Payroll Plus Account. In addition, a recent coloured photograph would be required.
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What are the charges applicable for debit card? |
There are no withdrawal charges for cash withdrawn from any VISA ATM network across the country. For purchases and ATM transaction(s) outside India there is a 2.5% currency conversion charge, at all VISA enabled POS and ATM machines. Service Tax (currently 12.36%) on these charges will be levied. For details of charges on Domestic debit cards, kindly refer the
schedule of charges for consumer banking.
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What should I do if I see a transaction I don't recognize on my statement? |
Please call us straight away so that we can find out what the problem is. You can call us on 60007888 (for private service users)/ 1800 233 6565 (Toll Free for MTNL and BSNL users) or write to us at payrollplus@barclays.com
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As a Salary Account holder, can I open a joint account and with whom? |
Yes, you can open a joint account with your spouse or your blood relative by providing us KYC documents as mentioned above and proof of your relationship with the joint account holder .
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I keep travelling outside India on business. How can opening this account help me? |
Barclays Bank offers an International Debit Card with its Corporate Salary Account. You can access your Corporate Salary Account with your debit card for free* at any of the VISA ATMs worldwide. You can also use your Debit card for purchases at more than 12 million merchant outlets worldwide.
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Will I continue to enjoy the facilities once I leave the company? |
You can continue to avail of these facilities only for the tenure of your employment with the company where the Barclays Payroll Plus Account offer is made, and you continue to receive your monthly salary in this account
When you leave your company the account will automatically require you to maintain Rs. 10,000 of average quarterly balance and you may continue enjoying all the benefits!
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Can I as an individual open a salary account with Barclays? |
It is true that the Salary Account is an individual account, however, an individual cannot open a salary account. There has to be an agreement between the employer and Barclays, and the employer has to sign up for the Barclays Payroll Plus.
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Do I have to maintain any minimum balance in the account? |
As a Payroll Plus customer you get a special waiver on the minimum balance requirement till your employment with the company. It is a zero balance account.
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How do I change the nominees for my Salary Account? |
You can change the nominee(s) by making a declaration to that effect, in the appropriate form, which is available at any of the Barclays Bank Branches. You can also download the nomination form here and submit the same at any of the Barclays Bank Branches.
Phone banking
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What transactions can I do with the Phone Banking facility offered to me with my Salary Account? |
Phone Banking gives you the convenience of 24 hours banking on the phone. You can do all the following:
- Balance Enquiry and addressing Queries related to Accounts
- Option to Request for
- Hello Money (Mobile Banking)- queries/ details, etc
- SMS Alerts- Queries/Details, etc
- Doorstep Banking
- Statement
- Cheque Book
- Stop- Cheque payments
- Demand Drafts
- Term Deposit- enquiry/ details
- ATM/Debit Card hot listing
SMS Alerts
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Is it possible to receive my alerts on more than one mobile number? |
No, we will send the alerts on only one registered mobile number per customer. However for joint accounts, both account holders can give separate mobile numbers to receive the alerts.
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In case I have a joint account with Barclays, do you send alerts to both account holders? |
Yes. We will send the alerts to the individual registered for the service. If both account holders have registered, both of you will receive alerts. If one of the account holders has registered, only one will receive alerts.
