Code of Banks

To view or download the Code of Commitment to Customers, please click any of the language choices:

English

Hindi

Kannada

Marathi

Corporate Banking (Micro and Small Enterprises):

To view or download the Code of Commitment to Customers, please click any of the language choices:

English

Hindi

Kannada

Marathi

Compensation and Customer policy

Compensation and customer policy in English Version

Compensation and customer policy in Hindi Version

Compensation and customer policy in Marathi Version

Compensation and customer policy in Kannada Version

Policy of Basic Savings Bank Deposit Account

Clean Note Policy

Policy on Payouts against Deceased and Missing Persons Customer Accounts

Cheque Collection Policy

Compensation and Customer Protection

Citizens Charter

Model Deposit Policy

Issue of Multicity Payable at Par cheque Policy

Customer Rights Policy

Banking Facilities for Senior Citizens and Differently Abled Customer

Fair Lending Practice

Policy on General Management of Branches

Collection of Dues and repossession of Security

Policy On Modification of Debit Card limits

BCSBI has started a new initiative of providing credit counseling facility. For details about the salient features of this initiative by BCSBI, please log on to http://www.bcsbi.org.in/pdf/CreditCounselling.pdf